Listening to Families Videos

Pene Maddock (Facilitator) and Stacey Willis (Outcome Facilitator) introduce themselves. Pene explains what LifeLinks does and how LifeLinks helps families.

Stacey Willis (Outcome Facilitator) explains that families can self-refer to LifeLinks. Pene Maddock (Facilitator) notes the other organisations that might refer a family to LifeLinks. She also discusses timelines for provision of support.

Stacey Willis (Outcome Facilitator) explains what individualised funding is. Pene Maddock (Facilitator) explains what happens if a family’s needs change. They cover what is included in a funding package.

Pene Maddock (Facilitator) explains what information is required and the important role of the family – sharing their knowledge. Stacey Willis (Outcome Facilitator) talks about the Autism team within LifeLinks.

Pene Maddock (Facilitator) talks about the importance of supporting family members who provide support. She explains when carer support applies and also covers what happens when the carer support allocation has been used up before the end of a 12 month period. She clarifies tax implications for those receiving a payment

Pene Maddock (Facilitator) confirms that enabling good lives is focussed on ensuring that an individual can lead a good life

Stacey Willis (Outcome Facilitator) talks about options for getting respite. Pene Maddock (Facilitator) acknowledges that it’s not always easy to find someone and tallks about the role of friends and families.

Pene Maddock (Facilitator) explains that Whaikaha provides guidelines for fund holders. Different approaches by specific fund holders is discussed.

Pene Maddock (Facilitator) notes that LifeLinks will work with families to provide information that helps them with their journey – make it easier. There are no silly questions.

Pene Maddock (Facilitator) and Stacey Willis (Outcome Facilitator) share key messages for families’ – note that the LifeLinks team is available to support and are open to change